Skyla Computer Services

Calendar

Docs

Talk

Video

Groups

Postini

Site

Email

Calendar

Docs

Is it Secure?

Messaging overview

Google Apps messaging tools include email, calendar and instant messaging solutions that help employees communicate and stay connected, wherever and whenever they work.

These web-based services can be securely accessed from any browser, work on mobile devices like BlackBerry and iPhone, and integrate with other popular email systems like Microsoft Outlook, Apple Mail, and more.

What’s more, Google Apps’ SAML-based Single Sign-On (SSO) capability integrates seamlessly with existing enterprise security and authentication services.

Google Apps deliver productivity and reduce IT workload with a hosted, 99.9% uptime solution that gets teams working together fast.

Collaboration overview

Google Apps enable secure, real-time collaboration among workgroups of all sizes.

With hosted documents – word processing, spreadsheets, and presentations – webbased video access, and easy site-building tools, Google makes information usable from any browser or smart phone, whenever and wherever users work.

SAML-based Single Sign-On (SSO) services integrate seamlessly with established security and authentication systems, without the need for additional hardware or software.

Continuous Innovations

Google Apps is evolving quickly. New services and feature updates are released regularly, and are integrated into Google Apps with no work required on the customer's end.

This is great for businesses, because it gives you access to continuous innovations, without having to undergo infrastructure changes or suffer major end-user-impacting changes.

Training

Most organizations transitioning to Google Apps are coming from a different system, where the majority of users are less accustomed to web-based business software.

Even in a company in which everyone uses Gmail for their personal email, users may still not be familiar with the suite of applications included in Google Apps.

Personalized Training

Launch/adoption training
On-site or remote training courses
App specific learning videos

Self Training Material

Access to extensive help center
Video Training courses
Best Practices (Tips & Tricks)

Comprehensive Support

Google Apps is a software-as-a-service solution, requiring no on-premise infrastructure, hardware, or even management. That being said, a lot of savings in travel, material and visits is passed on the customers during implementations and ongoing administrative work.

Business-hours Live Support
24/7 Emergency Support
Email / Live Chat
Online Ticket System

Deployment Process

An overview of our standard deployment:

Initial technology assessment
Basic account and user setup
Setup DNS settings and MX records to get email flowing through Google Apps
Email dual delivery setup, to allow you clients to have a smooth transition from old email system to Google Apps
Email data migration from old system to new system
Training your administrator on managing the Google Apps Account

System Integration

Google Apps for Business has APIs expressly created to achieve advanced integrations. In addition to APIs,
a growing number of 3rd party products enable off the shelf convenience for many popular systems.

Some Capabilities:

Email, Document & Spreadsheets, Calendar migration
Custom or off the shelf single sign-on solutions, including LDAP and Active Directory integration
Customized reporting dashboards
Email gateway integration, advanced mail routing